Terms of Service

Please read this page carefully before accessing or using LLuFineJewelry.com (“the Site”). By using the Site, you are agreeing to our Terms of Service outlined below. By accessing the Site, you are agreeing to participate in the L. Lu Fine Jewelry’s Beta Program (“the Beta”), to be run through December 31st, 2022.  In using the site and participating in the Beta, you are acknowledging that your order may experience issues including but not limited to shipping delays, pricing modifications, and unfulfilled orders. All unfulfilled orders will be fully righted or refunded within 10 business days, per customer preference. Furthermore, you are agreeing to and acknowledging all of the below. If you do not agree to or acknowledge the above and the following, you must promptly leave the site.

You agree to non-disparagement of the site on any public or semi-public forum, including social media platforms. As part of participating in the Beta, you agree to report all incidental questions, errors, or misgivings promptly and directly to L. Lu, either via our Contact Form or by emailing emily@llufinejewelry.com.

Unless otherwise indicated, the Site is our proprietary property and all software, website designs, audio, video, text, photographs, graphics, and custom jewelry designs on the Site (collectively, the “Content”) and the @llufinejewelry Instagram page are owned or controlled by L. Lu and our small business partners, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content are provided on the Site “AS IS” for your information and personal use only. No part of the Site and no Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any outside commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site and the Content.

By using the Site, you represent and warrant that: (1) all registration and payment information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you are not a minor in the jurisdiction in which you reside; (4) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site will not violate any applicable law or regulation.

The Site makes effort to display as accurately as possible the colors, features, specifications, and details of the products available from our small business partners. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change at any time and for any reason. Any unfulfilled orders will be righted or fully refunded to the customer within 10 business days.

As part of agreeing to our Terms of Service, you are also agreeing to our Shipping & Returns Policy.